What is it?
Respect for privacy represents a major issue for Home Rent.
This personal data protection policy concerns all the processing of personal data carried out by the company HOME RENT.
In accordance with the General Data Protection Regulations ("GDPR" or "GDPR" in English), this policy aims to specify when, why and how the personal data is collected and processed by the company Home Rent.
In order to allow you to better understand this policy, here are some definitions:
Personal data: any personal information to identify a natural person directly or indirectly.
Terminal: designates all the electronic devices allowing the processing of data (tablets, mobile phones, computers, terminals in store, etc.).
Partners: designates any business to which Home Béné calls in order to offer its customers a product and services offer adapted to their needs, and/or optimize and/or highlight the said offer.
Internet customer account: designates the space dedicated to the user accessible via an identifier and a password and within which the Internet user can perform certain actions such as monitoring his order or modifying his account information.
Plugin: Small program capable of integrating into a browser to extend its capacities, and in particular allow the Internet user to more easily manage cookies stored on the browser.
How can this policy evolve?
This policy is likely to evolve periodically. You can consult our website in order to read the latest up -to -date version.
The last update of this policy was carried out on October 17, 2018.
How and which personal data collected
We can collect and process the following personal data:
The personal data you provide to us:
This is information that you deliberately provide us by entering information via:
- Our website;
- Social media platforms when you associated them when creating your account on the site https://home-rent.fr
- A correspondence with us by telephone or by e-mail following a contact request on the site https://home-rent.fr.
Example:, among other things, information communicated on the occasion of:
- Your online purchases
- Your exchanges with our contact center
- Your registration for the Home Rent newsletter
- When you create an account on the site https://home-rent.fr, section "My space"
- When browsing our site https://home-rent.fr
Personal data we collect may notably be your name, postal address, email address and telephone number, information about the request you have sent us, and may also include records relating to our correspondence as well as your responses to different surveys.
Personal data concerning you that we can collect automatically:
- Information relating to transactions and visits you make on our website including in particular: traffic data, location
- Technical information, including the anonymous data collected by the accommodation server for statistical purposes, such as the type and version of the browser used, the time zone adjustment, the type and the plug-in versions of the browser used, the operating system (example: Windows 10).
We may obtain certain personal data from sources outside our company, including other Home Rent entities or other third -party companies.
Why do we use your personal data?
We process personal data in order:
- To allow an exchange of information following a request made on our website (examples: we reconcile the user to validate a request for a store meeting or a home consulting appointment)
- To manage relations with our customers, in particular as part of the processing of their orders, to respond to certain requests (examples: sending of quote as part of a estimate made via a window configurator, implementation of commercial guarantees, satisfaction surveys on home re -entry);
- To regularly send news and information relating to our products/services, our brands or our initiatives likely to arouse your interest you can withdraw your consent at any time by contacting us. Contact us
- Or for any other purpose specified at the time of the collection of personal data.
What are the cases allowing us to use your personal data?
When you have expressed your free and explicit consent, for determined, explicit and legitimate purposes. You can withdraw your consent at any time by contacting us. Contact us
When treatment is necessary for the continuation of our legitimate interests as a business, provided that your interests or your fundamental freedoms and rights (for example protection of your privacy, your reputation) are not affected.
You will find below 2 examples of legitimate interest of the company:
- Detection, prevention and reduction of fraud or other illegal activities;
- Securing the computer network to protect your personal data from the risk of loss or alteration, theft or unauthorized access.
When we have to comply with a legal obligation, and in particular:
- To assist a public authority or an organization as part of an investigation;
- To verify the accuracy of your personal data in our possession.
When the processing of your personal data is essential within the framework of the execution of a contract.
Who can receive or access your personal data?
The entities of the Colomba group
We can share all or part of your personal data with other companies within the Colomba group, in particular for internal administrative purposes or in order to make you know their products and/or services that can be interested.
Our suppliers and providers
We can communicate all or part of your personal data to external providers, subcontractors and other organizations to allow them to provide us with services or provide you directly on our part. Among these third party parties we can cite delivery providers, advertising agencies, administrative services, the payment processing service by credit card (monetico), customer satisfaction surveys or other third parties that assist us in carrying out our activities and the operation of our website.
When we use external service providers, we only disclose the personal data necessary for their service and we set up a contract which provides that they ensure the security and confidentiality of information concerning you, and which prohibits them from using them for other purposes which would not comply with our specific directives.
Other cases in which we may have to share your personal data
We can transmit your personal data:
Within the framework of a transfer of a part or the entire business and our assets to a third party or in the context of a restructuring or reorganization of the company;
If we are obliged to disclose or share your personal data:
- In order to comply with any legal obligation, assignment, judicial requisition, to detect or report a criminal offense, to execute or apply the terms of a contract;
- Or preserve the rights, ownership or safety of Internet users and customers of the Home Back.
However, in the various stated cases, we will always take the appropriate measures to guarantee the protection of your personal data.
Where are your personal data kept?
Your personal data is kept either in our databases or in the databases of our service providers within the European Union. We ensure that providers respect the latest security and confidentiality measures to guarantee the protection of your privacy rights as specified in this policy.
In this case, we will ensure that the appropriate security and confidentiality measures are taken to guarantee the protection of your privacy rights as specified in this policy. Among these measures, it is planned to impose contractual obligations on the recipient of your personal data or to ensure that the recipients have subscribed to "international executives" aimed at ensuring sufficient protection of your data.
How long is your personal data kept?
We only keep your personal data for the duration necessary to achieve the target purpose, and to meet our various legal and regulatory obligations.
- 10 years after the issue of an order or an invoice
- Throughout the duration of the commercial warranty for products benefiting from such a warranty greater than 10 years
- 3 years after a quote
- 3 years after the request to make appointments with a home seller
- For any purchase by bank card, your data is deleted at the end of the transaction
What are your rights?
Subject to the applicable regulations, you can:
- access your personal data;
- Correct, modify and update your personal data;
- delete your personal data or limit their processing;
- withdraw your consent if necessary;
- You oppose what we used your personal data in order to make automated decisions towards you;
- We ask to send you your personal data in a structured file or to a provider that you would tell us if this is technically possible (data portability);
- file a complaint with the competent supervisory authority and have a jurisdictional appeal.
How do we ensure the security and confidentiality of your data?
We aim to keep your data safely at any time from their processing. Upon receipt of your personal data, we put in place appropriate technical and organizational measures as well as different controls in order to prevent, as far as possible, any destruction, loss, alteration, disclosure or unauthorized access, accidentally or illegal.
How do cookies work?
Like many other websites, our site uses cookies (including Google Analytics cookies) in order to obtain a global vision of the volumes and preferences of Internet users when they browse our site.
"Cookies" are small information elements sent to your terminal and stored on its hard drive to allow our website to recognize you during your visits.
You can block these cookies by adjusting your browser preferences.
2 types of configuration of your navigation software are possible:
- Configure your navigation software to accept/reject cookies: either systematically.
- Configure your navigation software so that the acceptance/refusal of cookies are offered to you punctually, before each possible recording of a cookie on your terminal.
To access the configuration of your navigation software, you must go to the help menu of your browser to find out how to modify your wishes in terms of cookies.
Here are some links redirecting to frequently used navigation software:
Internet Explorer ™ : http://windows.microsoft.com/fr-fr/windows-vista/block-or-allow-cookies
Safari ™ : http://docs.info.apple.com/article.html?path=safari/3.0/fr/9277.html
Chrome ™ : http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
Firefox ™ : http://support.mozilla.org/fr/kb/activating%20et%20d%C3%A9sactivate%20les%20Cookies
Opera ™ : http://help.opera.com/windows/10.20/fr/cookies.html
Contact us
If you want to write to us, contact the following address:
Home Rent-Route de Cala Rossa, 20137 Porto-Vecchio
The email address for any request for information in terms of personal data protection and for the exercise of your rights is as follows: homerent.pv@gmail.com